• confirm that you are not a child or a young person under the age of 18 years;
• represent that the personal information of any third party you provide to us ;has been collected in compliance with the Privacy Act 2020 and that you have obtained the relevant consent from the said third parties; and
You are responsible to ensure that all the personal information you provide us is current, complete and accurate.
WHAT IS PERSONAL INFORMATION AND WHAT DO WE COLLECT?
2. Personal information means any information that can be used to personally identify you. We collect personal information from you only as necessary for the purposes of performing our functions and services, which may include your:
• personal details (including your official identification documents)
• contact details (including phone number, email address, and address details);
• employment information;
• financial details;
• account details;
• computer or network; and
• interactions with us.
3. We will verify your personal information and if we believe that the information you provide is not current, complete, or accurate, we reserve the right to request further information from you, or decline access to information and/or services until current, complete or accurate information is provided.
4. We will discuss with you if we need to collect your personal information from a third party.
• our Website;
• you providing it directly to us;
• our on-boarding processes;
• your communication with us, whether it is by way of phone, email, chat functions or comment functions on our Website, our social profiles, networking platforms, or any other online platform; and
• any other personal information that we may collect from the public domain or where you have authorised us to do so.
WHY DO WE COLLECT PERSONAL INFORMATION?
6. We collect and use your personal information, for various purposes including but not limited to:
• providing our services to you;
• verifying your identity and contact details (to the extent required by the Anti-Money Laundering and countering Financing of Terrorism Act 2009 (AML/CFT Act));
• protecting and/or enforcing our rights (including recovery of debt);
• marketing our services to you and distribution of publications, newsletters and promotion of our services;
• management of the safety and security of our staff members and other persons;
• providing to third parties but only if you have authorised us to do so or otherwise in accordance with this policy;
• enabling communication with you electronically, by email, phone or by text/SMS;
• for the detection, prevention, mitigation, investigation, or reporting of any fraud or any prohibited activity which in turn protects you and others; and
• complying with the law, law enforcement agency and any court order.
WHAT HAPPENS IF WE DO NOT COLLECT PERSONAL INFORMATION?
7. Providing the personal information is at your discretion, however, without the personal information, we will not be able to provide or deliver your requested services.
WHO DO WE DISCLOSE PERSONAL INFORMATION TO?
8. We may disclose your personal information:
• to our directors, staff members, contractors, sub-contractors and agents;
• to entities where we have a reporting or legal obligation;
• where we are permitted to under the Privacy Act 2020;
• to third parties where we use third parties to undertake services, but only to the extent required to fulfil those services (such as identity verification agency, credit reference agency, and IT system businesses); and
• any other person or agency where you have authorised us to do so.
9. Where we use third party providers (including storage of your personal information), we take reasonable steps to ensure that our third party data processors can meet our privacy and security obligations under the Privacy Act 2020.
10. Some levels of personal information may be disclosed to third parties in countries outside New Zealand and steps are taken to reasonably ensure that they have similar levels of data protection as exist in New Zealand. We will discuss this with you if the third party is not in a country with similar levels of data protection.
11. We will release personal information only when it is permitted under the Privacy Act 2020 or if required by law, to assist any law enforcement or governmental agency, to comply with our legal duty, professional duty, or any regulatory obligation requiring disclosure (such as a requirement under the AML/CFT Act).
HOW IS YOUR PERSONAL INFORMATION PROTECTED?
12. We take all reasonable steps to protect the personal information that we hold from misuse, loss, unauthorised disclosure or access but as with all things transmitted through the internet and with technology, we are unable to guarantee its absolute security. All information provided to us through the internet is at your own risk. If you suspect your personal information may no longer be secure or has been compromised, please let us know immediately.
13. Any credit card details used to make a payment to us are securely transmitted to our bank where the transaction will either be accepted or declined. We only store a payment authorisation reference number associated with your transaction(s) for the purposes of keeping track of payments to us but we do not store your credit card details. The reference cannot be used for any other purpose other than noting the fact that you conducted a credit card transaction with us.
15. We may require your credit card details for our compliance purposes with the AML/CFT Act. Where this is required, we will redact your card number and credit card security code (the number at the back of the card).
17. You have the ability to disable cookies (for all sites) from within your browser settings and you can control the extent to which your device allows cookies. You can do this by changing the settings on the browser software that your device uses to access the internet.
WILL YOU RECEIVE COMMUNICATIONS FROM US?
18. From time to time, we will communicate with you regarding our services, latest legal updates, practice updates and advice, new policy or regulation, opportunities, surveys, newsletters and the like. This will include communicating with you electronically, by email, phone or by text/SMS.
19. By engaging our services, or by providing us with your details for our database, you consent to receive communications from us. You may opt out of receiving communications at any time by following the unsubscribe instructions contained in each communication, or by sending an email to us.
HOW CAN YOU ACCESS OR CORRECT YOUR PERSONAL INFORMATION?
20. Your information is held at one or more of our offices, addresses of which can be found on our website.
We also utilise the services of third party IT, cloud storage, system, legal tools and management systems, and email providers which may change from time to time. If you would like to know who we use and where your information is stored, please get in touch with our privacy officer and we will reasonably endeavour to provide that information to you.
21. You can update your details by getting in touch with us. We request that you keep your information current so we can continue to improve our services.
22. You have the right to ask for a copy of any personal information we hold about you and to ask for it to be corrected if you think it is wrong. If you would like a copy of your information, or to request to have it corrected, please contact us.
OUR STAFF ACCOUNTABILITY
23. Only staff members who have a legitimate business purpose for accessing and handling information obtained by us are given authorisation to do so. Any unauthorised access or use of such information by our staff members is prohibited.
LINKS TO OTHER WEBSITES
24. We are not responsible for the privacy practices and content of any other website that is linked to our Website. You are responsible for investigating the privacy policies on all other websites.
26. Our privacy officer is responsible for overseeing your personal information requests. If you have any questions or intend to exercise your legal rights, we would appreciate the first opportunity to deal with your concerns so please contact the data privacy officer as set out below:
Privacy Officer: Sarah Hughes
Telephone: +64 9 414 9800
Address: Gaze Burt Limited, Level 1, 44 Corinthian Drive, Albany 0632
27. The Privacy Commissioner’s website has more useful information and guides.